Website enquiries
If you email us, we receive the information you choose to provide, such as your name, business contact details, company name and the content of your enquiry. Please keep initial enquiries limited to information needed to discuss your request.
Purpose
Enquiry information is used to respond, discuss service suitability, arrange onboarding and provide requested support. Formal account opening or transaction services may require additional information and privacy notices through the relevant service channel.
Technical information
Our hosting infrastructure may process connection information, such as an IP address, requested page, browser details and access time, for delivery, security and troubleshooting. This website loads fonts from Google Fonts, which involves requests to that provider. No advertising analytics scripts are included in this website release.
Service providers
Website hosting and email providers process information needed to operate those systems. Onboarding or payment enquiries may involve additional service providers where relevant; the applicable service documentation describes the arrangements.
Retention and requests
Information may be retained as needed to handle an enquiry, support the business relationship, maintain security and meet applicable obligations. To ask about your information or request a correction or deletion, contact support@valint.site. Applicable recordkeeping obligations may limit deletion.
Security
Use the agreed secure channel for confidential documents. Do not send passwords, authentication codes or private keys by email. No online transmission method can eliminate every security risk.
Contact
Valerian International Limited operates the Valint website. Contact support@valint.site for privacy questions. Updated September 13, 2026.
Scope of this notice
This notice covers the public Valint website and initial business communications with Valerian International Limited. It should be read separately from any collection notice supplied during account opening or use of the business portal. A payment service may involve additional information, recipients and recordkeeping requirements that cannot be fully described by a public-website notice.
Information you choose to provide
You can browse the public pages without submitting an account application. If you contact us, provide only the business and contact information relevant to your enquiry. Supplying requested details is generally voluntary, but insufficient information may prevent a useful response or progression of an application. If you send information about another person, make sure you are authorised to do so and that the person understands the purpose of sharing it.
Browser requests and external resources
Opening a page creates technical requests to the website host and to any external resource used by that page. For example, the fonts currently used by this website are delivered through Google Fonts. These requests can disclose your IP address and browser connection information to the provider. Your browser settings can limit external content, although the appearance of the website may change. The business portal may use different session or storage mechanisms and should be considered separately from these public pages.
Disclosure and international handling
Information needed to answer an enquiry may be handled through hosting, email or other relevant business-support systems. Depending on the provider and the service requested, processing may take place outside your country. This website does not promise that all information remains within a single jurisdiction. Where a formal service requires additional disclosures or collection, refer to the notice and agreement provided for that service. Information may also need to be disclosed where required by applicable law or a valid official process.
Access, correction and other requests
You may contact support to ask about personal information relating to you or to request access or correction under applicable law. Describe your request and provide enough non-sensitive context to help locate the relevant correspondence. We may need proportionate identity verification before releasing or changing information, and will explain a suitable channel if documents are required. A request for deletion may be limited by legal retention duties, an unresolved matter or the rights of another person; it should not be assumed to cancel an ongoing service.
Retention in context
There is no single retention period suitable for every type of record. The appropriate period depends on the purpose of collection, whether a business relationship follows, applicable obligations and any outstanding dispute or security issue. Website connection logs, ordinary enquiries and formal transaction records can have different retention needs. Contact us if you need clarification about a specific category rather than assuming that closing a browser or an account removes every record immediately.
Protecting communications
Check the recipient address before emailing. Initial enquiries should not contain full identity documents, payment credentials or confidential beneficiary files. If additional documents are needed, request the agreed submission channel. If you believe information has been sent to the wrong recipient or an account has been compromised, notify support with a brief description and avoid forwarding the sensitive material again unnecessarily.
Updates and privacy concerns
We may revise this notice when the public website or its information-handling arrangements change. The update date identifies the published version. To raise a privacy concern, contact support and describe the issue and the outcome you are seeking. This notice does not restrict any right you may have to contact the relevant privacy regulator or exercise rights provided by applicable law.